Launchpad is the single account you use to log in to access all your Mobile Onboard services. If you need to change your password, please carry out the following steps: 1) On the main Launchpad page after you have logged in, click on Account Controls, which can be found at the bottom left of the window. 2) On the pop-up dialog box, click Change Password. Passwords must be 8 to 20 characters and contain at least one upper-case character, a lower-case character, a number and a special character (@$!%*?&). Also they cannot contain certain character sequences or words such as "password". |